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A business can save money and get numerous benefits with the use of an email fax service. It is the most popular and sophisticated alternative for fax machine use.

With the internet as its platform, and the web as its interface, this technology has made sending and receiving of faxes – simultaneously – effortless with the use of a computer or any internet enabled devices.

This service also prevents the owner from worries such as software and hardware installation, maintenance, repairs and the costs of the consumables, such as extra phone line subscription, electricity, paper, ink or toner.

Confidentiality and security is perhaps the strongest point of this service. Unlike the fax machine, where anybody can access or accidentally read the transmitted document, email fax prevents this because only the intended recipient can access it. It can even be supplemented with encryption to make it more secure.

Many companies are now offering this service but with a variety of features that should be considered:

Toll free or local numbers – a choice of an alternative way of where to send and receive a fax.
Software integration – ability to send fax with the use any software such as Microsoft Office.
Electronic editing and signing – for creating, editing, printing and digitally signing a fax page.
Fax alerts – immediate SMS alerts on mobile or PDA device for an important fax reception.
Records and logs – detailed information such as caller ID, date, time, duration and transmission status.
Online account management – for managing records, logs and faxes.
Customer support – fast, efficient and friendly support for problem solutions, inquiries and complaints.
Security – encrypted connection for a secure transmission.

These are some of the most important internet fax features to consider.